Core Values
Integrity: We demonstrate fairness, impartiality, and honesty while upholding the highest ethical standards. We remain accountable and transparent in all our dealings as we deliver services and work to uplift disadvantaged communities.
Professionalism: We provide quality services that exceed the expectations of distressed people at all times. We aim to exemplify the highest standards of excellence in the work environment.
Teamwork: We contribute fully to meeting challenges through collective effort by sharing information and resources to create a workplace that fosters community and cooperation. We promote open communication and commitment in service delivery.
Quality Service: We strive to achieve excellence in service delivery by truly understanding our stakeholders’ expectations and implementing appropriate guidelines and service standards.
Diversity and Inclusivity: We understand, accept, and value differences among people, including race, ethnicity, gender, age, religion, and disability. We foster a collaborative, supportive, and respectful environment that increases participation and contribution from all stakeholders.
Quality Policy
The NGOs Coordination Board is committed to providing high-quality services that comply with international best practices in the charitable sector, statutory and regulatory requirements, and the needs and expectations of our stakeholders, as well as the Quality Management System.
We at the NGOs Coordination Board shall achieve this by:
- Understanding our clients’ and other stakeholders’ challenges and identifying their needs.
- Providing capabilities that meet or exceed our clients’ needs.
- Developing and equipping a team of highly qualified staff.
- Ensuring that quality objectives are established and reviewed annually.
- Communicating the quality objectives and policy to all staff.
- Adopting ICT innovations to continuously improve our internal processes, capabilities, and effectiveness.